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Adding Empathy to Communications - 7.7

Updated: Aug 16, 2022

In our profession, We work with internal communications every day. However, in the midst of adjusting our strategies, we might be forgetting about having true interpersonal communication. Not just saying what someone wants to hear, but being honest and maybe even a little vulnerable with our words.

Our guest for this week is Debra Roberts, President of the Relationship Protocol and a licensed clinical social worker. With her unique background, Debra shares the flaws she’s spotted in our current ways of communication, and the steps we can take to fix them.


What You'll Learn:

  • 6:29 - The value of being real with your employees

  • 08:50 - Helping employees not feel isolated

  • 15:20 - The benefit of the doubt

  • 25:16 - What successful businesses are doing


Important Links:

  • You can download the transcript for this episode right here.

  • If you'd like to see more of Debra's services, you can find them on her website.

  • If you'd like to look more into Debra's Communication Protocol online course for the workplace, you can find it right here.

  • If you're interested in how Cerkl Broadcast can help your internal communication needs, you can learn more by heading over here.


Contact Info:

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